![]() If you anticipate a return for the order, we highly recommend that you select either the USPS First Class Package International or USPS Priority Mail International postage type so you can retrieve the items.įor all other returns inquiries, please contact our client support team. As such Chit Chats Insurance claims cannot be filed for shipments marked as return to sender.īe sure to clearly communicate your return policy with your customers as well as the risk associated with incorrect delivery addresses or unclaimed packages. After it reaches their facilities it will be disposed of. The codes appear in positions 144145 of the PMEM extract file (see Appendix H) and on the Internet lookup site. Once the package has been deemed undeliverable, or if it has gone unclaimed, the tracking will update to show its return to the partner carrier. This appendix lists all the possible Product Tracking and Reporting system (PTR) scan event codes (both current and planned) for domestic Priority Mail Express or Return to Sender mail. If a package is sent with either of these postage types and is undeliverable, the shipment will be disposed of and will not be returned to the sender. Shipments sent with Asendia and Chit Chats International Tracked postage do not include return service. If a return is unidentifiable or cannot be associated with an account, it will be disposed of or rejected. up or re-delivery for 34 weeks before returning the package to the sender. International returns pass through multiple customs checkpoints and carriers on their journey back to you resulting in longer transit times of a few weeks to a few months.Īll return shipments must be able to be associated with a Chit Chats account (either with your client ID or client account name). If the USPS returns a package to us, we will notify the purchaser via the. If you have requested that the package be returned, you should expect the transit time to be longer than the original delivery estimate. To manage your USPS international returns, remember that you must have submitted your Power of Attorney (POA) document. If an international shipment sent with USPS is deemed undeliverable or it is refused by the customer, the shipment will make its way back to the original sender via the return address on the label. UAA mail is all mail that cannot be delivered to the name and address specified on the mailpiece, and must be forwarded, returned to sender or properly treated as waste, as authorized for the class of mail and ancillary service endorsement on the mailpiece. Only shipments sent with USPS International postage types are eligible for return servic e. Return service for Asendia shipments was discontinued on Dec 31, 2021. Modified on: Thu, 16 Feb, 2023 at 3:09 PM Support I'm a Chit Chats client Return Shipments What happens when I have an International return?
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